Presentations & Publications
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ORCID Persistent Digital Identifier
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orcid.org/0000-0003-1309-634XOutreach and Marketing
Beg, Borrow, Steal: Finding and Implementing Ideas for Library Outreach [Slides] [Handout]
Library Marketing and Communications Conference, November 13, 2024
Preserving Community Cultural Heritage [Slides]
Internet Librarian Connect, October 23, 2024
You are Not Your User: Breaking Through Customer Service Roadblocks [Article Full Text]
Computers in Libraries, April 2024, p. 9-13
Featured on Informed Librarian, May 2024
I Can't Even with Content Anymore: How to Work Through Content Creation Burnout [Slides]
Library Marketing and Communications Conference, November 8, 2023
You are Not Your User: Breaking Through Customer Service Roadblocks [Slides]
Internet Librarian Connect, October 19, 2023
Customer Service is Helpful: How One Library Scores Big Promotional Points by Being Friendly [Profile]
Profile on Super Library Marketing, August 7, 2023
Unexpected Outreach [Slides]
WRLC Annual, May 24, 2023
This time we're talking with Meghan Kowalski [Interview]
Library Marketing for Library Marketers Podcast, June 10, 2023
What They Think About You: Developing Your Brand [Slides]
Library Marketing and Communications Conference, November 3, 2022
Engagement & Ghosting: Remote Customer Service [Slides]
Internet Librarian, October 19, 2022
Pics or it Didn't Happen: Upping Your Photography [Slides]
Library Marketing Conference, Webinar, September 8, 2022
So Long Silos: Using Internal Communications to Create Collaboration [Slides]
Computers in Libraries, March 31, 2022
Adapted for The University of the District of Columbia [Recording]
Center for the Advancement of Learning (CAL) Webinar, June 23, 2022
Friendly-Face Marketing: Spin Selling, Smiles, & Snacks [Slides]
Internet Librarian Connect, October 28, 2021
Say It With a Story: Capturing Anecdotes to Drive Marketing & Promote Initiatives [Slides] [Recording]
WRLC Annual, May 25, 2021
Customer Service: Sending a Positive Message [Slides]
Computers in Libraries and Internet Librarian Connect, September 22, 2020
Picture This: Using Instagram to Connect With and Engage Your Users [Recording] [Archive with Slides and Handouts]
Carterette Webinar Series, June 19, 2019
How to Use Instagram for Community Engagement [Article Full Text]
Computers in Libraries, October 2018, p. 4-9
Guide to Gif [Slides]
Computers in Libraries, April 18, 2018
Picture This: Using Instagram to Connect with Your Users - Innovative & Interactive Tech for Community Connection [Slides]
Computers in Libraries, April 17, 2018
Finding Your Voice in Social Media [Slides]
Computers in Libraries, March 29, 2017
with Kirsten Mentzer, Alexandra Zealand, and Lennea R. Bower
Presentation Coverage by Information Today, Inc.
Library Marketing and Communications Conference, November 13, 2024
Preserving Community Cultural Heritage [Slides]
Internet Librarian Connect, October 23, 2024
You are Not Your User: Breaking Through Customer Service Roadblocks [Article Full Text]
Computers in Libraries, April 2024, p. 9-13
Featured on Informed Librarian, May 2024
I Can't Even with Content Anymore: How to Work Through Content Creation Burnout [Slides]
Library Marketing and Communications Conference, November 8, 2023
You are Not Your User: Breaking Through Customer Service Roadblocks [Slides]
Internet Librarian Connect, October 19, 2023
Customer Service is Helpful: How One Library Scores Big Promotional Points by Being Friendly [Profile]
Profile on Super Library Marketing, August 7, 2023
Unexpected Outreach [Slides]
WRLC Annual, May 24, 2023
This time we're talking with Meghan Kowalski [Interview]
Library Marketing for Library Marketers Podcast, June 10, 2023
What They Think About You: Developing Your Brand [Slides]
Library Marketing and Communications Conference, November 3, 2022
Engagement & Ghosting: Remote Customer Service [Slides]
Internet Librarian, October 19, 2022
Pics or it Didn't Happen: Upping Your Photography [Slides]
Library Marketing Conference, Webinar, September 8, 2022
So Long Silos: Using Internal Communications to Create Collaboration [Slides]
Computers in Libraries, March 31, 2022
Adapted for The University of the District of Columbia [Recording]
Center for the Advancement of Learning (CAL) Webinar, June 23, 2022
Friendly-Face Marketing: Spin Selling, Smiles, & Snacks [Slides]
Internet Librarian Connect, October 28, 2021
Say It With a Story: Capturing Anecdotes to Drive Marketing & Promote Initiatives [Slides] [Recording]
WRLC Annual, May 25, 2021
Customer Service: Sending a Positive Message [Slides]
Computers in Libraries and Internet Librarian Connect, September 22, 2020
Picture This: Using Instagram to Connect With and Engage Your Users [Recording] [Archive with Slides and Handouts]
Carterette Webinar Series, June 19, 2019
How to Use Instagram for Community Engagement [Article Full Text]
Computers in Libraries, October 2018, p. 4-9
Guide to Gif [Slides]
Computers in Libraries, April 18, 2018
Picture This: Using Instagram to Connect with Your Users - Innovative & Interactive Tech for Community Connection [Slides]
Computers in Libraries, April 17, 2018
Finding Your Voice in Social Media [Slides]
Computers in Libraries, March 29, 2017
with Kirsten Mentzer, Alexandra Zealand, and Lennea R. Bower
Presentation Coverage by Information Today, Inc.
Leadership and Management
Building Trust: Empowering and Promoting The Work Of Your Library Team [Slides] [Recording - coming soon!]
NC Live, October 24, 2024
Inside and Out: Supporting & Empowering Your Staff by Promoting Their Achievements [Slides] [Handout]
Medical Library Association Conference, May 21, 2024
Amplifying Others: How to Promote the People on Your Team [Slides] [Recording]
Conference on Academic Library Management, June 6, 2023
Stop That!: Management Techniques that Need to Die [Slides] [360 Assessment Printable] [Recording]
Conference on Academic Library Management, April 26, 2022
So Long Silos: Using Internal Communications to Create Collaboration [Slides]
Computers in Libraries, March 31, 2022
Leading from Afar: Creating a Cohesive Remote Team [Slides]
American Library Association, Core Webinar, June 2, 2021
Remote Leadership & Productivity [Slides]
Computers in Libraries Connect, March 25, 2021
Other Duties as Assigned - Hiring & Growing the Best People [Slides]
Computers in Libraries, March 28, 2019
Breaking Down Silo Walls: Successful Collaboration Across Library Departments [Article Full Text]
Library Leadership and Management, Vol. 31, No. 2, 2017
Reprinted in Strategic Library, Iss. 44, Feb. 15, 2018
NC Live, October 24, 2024
Inside and Out: Supporting & Empowering Your Staff by Promoting Their Achievements [Slides] [Handout]
Medical Library Association Conference, May 21, 2024
Amplifying Others: How to Promote the People on Your Team [Slides] [Recording]
Conference on Academic Library Management, June 6, 2023
Stop That!: Management Techniques that Need to Die [Slides] [360 Assessment Printable] [Recording]
Conference on Academic Library Management, April 26, 2022
So Long Silos: Using Internal Communications to Create Collaboration [Slides]
Computers in Libraries, March 31, 2022
Leading from Afar: Creating a Cohesive Remote Team [Slides]
American Library Association, Core Webinar, June 2, 2021
Remote Leadership & Productivity [Slides]
Computers in Libraries Connect, March 25, 2021
Other Duties as Assigned - Hiring & Growing the Best People [Slides]
Computers in Libraries, March 28, 2019
Breaking Down Silo Walls: Successful Collaboration Across Library Departments [Article Full Text]
Library Leadership and Management, Vol. 31, No. 2, 2017
Reprinted in Strategic Library, Iss. 44, Feb. 15, 2018
Information Literacy and Instruction
Building Research Assignments to Develop Student Voices & Empower Students as Scholars [Slides]
Young Rhetoricians Conference, June 21, 2024
with Catherine Meals and Faith Rusk
Outside of the Box Instruction: Going Beyond Traditional Library Instruction [Slides]
WRLC Annual, May 23, 2024
When to Call a Librarian: Faculty Research Assignment Design and Implications for Faculty/Librarian Collaboration [Slides]
Purdue Global General Education Conference, April 23, 2024
with Catherine Meals and Faith Rusk
Teaching Tips [Slides]
Computers in Libraries Conference, March 14, 2024
Teaching Beyond Research: Getting Out of Your Lane [Slides]
Computers in Libraries Conference, March 13, 2024
Teaching Outside the Box: Going Beyond Traditional Library Instruction [Slides] [Recording]
Big Talk From Small Libraries, February 23, 2024
Course Design and Teaching Research: Faculty Reflections and Implications for Librarian Practice [Slides]
The Innovative Library Classroom (TILC), June 2, 2023
with Catherine Meals and Faith Rusk
Where Do We Come In?: Faculty Research Assignment Design and Implications for Librarian Practice [Recording]
WRLC Annual Meeting, May 24, 2023
with Catherine Meals and Faith Rusk
From the Ivory Tower to Real Life: Using Iterative Design to Connect Students to Research [Poster]
ACRL Conference, March 17, 2023
with Catherine Meals and Faith Rusk
From the Ivory Tower to Real Life: Using Iterative Design to Connect Students to Research [Poster]
Library Assessment Conference, November 3, 2022
with Catherine Meals and Faith Rusk
OER + EDI - Cancel Textbooks: Diversifying and Decolonizing Classroom Teaching Materials [Slides]
WRLC Annual Meeting, May 26, 2022
with Angelique Carson and Kevin Gunn
Let Them Learn: The Benefits of an Asynchronous Library Instruction Course [Slides] [Recording]
WRLC Annual Meeting, May 24, 2022
Activating the ACRL Framework: Active Learning Design for Library Instruction [Slides] [Conference Proceedings]
LOEX Conference, May 13, 2021
with Catherine Meals and Faith Rusk
Transforming Theory into Practice: Creating Student-Centered Instructional Activities Rooted in the Framework [Article Full Text]
College and Research Libraries News, March 2021, Volume 82, No. 3, pp. 114-120
with Catherine Meals and Faith Rusk
Young Rhetoricians Conference, June 21, 2024
with Catherine Meals and Faith Rusk
Outside of the Box Instruction: Going Beyond Traditional Library Instruction [Slides]
WRLC Annual, May 23, 2024
When to Call a Librarian: Faculty Research Assignment Design and Implications for Faculty/Librarian Collaboration [Slides]
Purdue Global General Education Conference, April 23, 2024
with Catherine Meals and Faith Rusk
Teaching Tips [Slides]
Computers in Libraries Conference, March 14, 2024
Teaching Beyond Research: Getting Out of Your Lane [Slides]
Computers in Libraries Conference, March 13, 2024
Teaching Outside the Box: Going Beyond Traditional Library Instruction [Slides] [Recording]
Big Talk From Small Libraries, February 23, 2024
Course Design and Teaching Research: Faculty Reflections and Implications for Librarian Practice [Slides]
The Innovative Library Classroom (TILC), June 2, 2023
with Catherine Meals and Faith Rusk
Where Do We Come In?: Faculty Research Assignment Design and Implications for Librarian Practice [Recording]
WRLC Annual Meeting, May 24, 2023
with Catherine Meals and Faith Rusk
From the Ivory Tower to Real Life: Using Iterative Design to Connect Students to Research [Poster]
ACRL Conference, March 17, 2023
with Catherine Meals and Faith Rusk
From the Ivory Tower to Real Life: Using Iterative Design to Connect Students to Research [Poster]
Library Assessment Conference, November 3, 2022
with Catherine Meals and Faith Rusk
OER + EDI - Cancel Textbooks: Diversifying and Decolonizing Classroom Teaching Materials [Slides]
WRLC Annual Meeting, May 26, 2022
with Angelique Carson and Kevin Gunn
Let Them Learn: The Benefits of an Asynchronous Library Instruction Course [Slides] [Recording]
WRLC Annual Meeting, May 24, 2022
Activating the ACRL Framework: Active Learning Design for Library Instruction [Slides] [Conference Proceedings]
LOEX Conference, May 13, 2021
with Catherine Meals and Faith Rusk
Transforming Theory into Practice: Creating Student-Centered Instructional Activities Rooted in the Framework [Article Full Text]
College and Research Libraries News, March 2021, Volume 82, No. 3, pp. 114-120
with Catherine Meals and Faith Rusk