![]() My library has a chat tool embedded on our website to make it easier for people to get help. It's staffed by our team of real life, reference librarians. But, oftentimes, we are mistaken for bots. I get that. It seems that AI is in everything. Usually these moments provide a bit of levity in my day. I'm thinking of that time someone signed off with, "Thank you helpful library bot." On Friday, we got a series of chats from high school students in Halifax. Despite my conversational tone, tailored answers, and reassurances that I was indeed a human being, one student refused to believe I was a real person. Apparently, I type too fast? I was also accused of giving canned responses. In order to prove my humanity, this student asked me share my LinkedIn page. Honestly, that was a brilliant thing to ask for. It's a public page and my chat avatar image happens to be the same image as my LinkedIn profile. I'm going to steal that idea as an example when I teach about AI and evaluating sources.
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